Kustomer
Technology solution
New to the directory
Active partner since December 2019
Contact information
Primary location
Short Hills, United States
Languages
English, Spanish, German
About
Business description
Kustomer is a modern customer service CRM built for ecommerce. Unify data and conversations in one view to deliver personalized support across all channels. Automate tasks, reduce response times, and empower agents with full customer context.
Plus Partner
Partners are tiered based on multiple factors, including their history of experience and proven success on Shopify.
Specialized categories
Customer support
Sales channel setup
Conversion rate optimization
Upsell and checkout conversion
Messaging and notifications
Industries
Clothing and fashion, Consumer packaged goods, Health and beauty, Jewelry and accessories
Featured work
Hexclad
A cookware brand that uses Kustomer to maintain high customer satisfaction and loyalty!View featured work
Daily Harvest
Daily Harvest reduced operational costs and transformed their service team into a proactive, revenue-driving function while maintaining high satisfaction scores.View featured work
UNTUCKit
Increased agent productivity by 25% and decreased voice handle times by 30 seconds.View featured work